Terms, Conditions, and Policies

Terms and Conditions

By accessing any page on this website, you (“the User”) agree to these terms and conditions.

Order Processing

  1. Order confirmation messages indicate receipt only, not contract formation
  2. Contract exists only after payment processing and invoice issuance
  3. Price adjustments require customer confirmation
  4. Email notifications sent for declined cards or processing issues

Product Availability

  • Stock maintained but occasional shortages may occur
  • Out-of-stock items: email notification with backorder/refund options
  • Allow email from TheApprenticeDoctor.com

Payment Options

  • Secure online payments via Stripe on FutureDoctorsAcademy.com
  • TheApprenticeDoctor.com: Additional options include PayPal and Amazon Pay
  • Payment support handled by respective payment processors

Refund Policy

Eligibility and Terms

  • 30-day return window from delivery date
  • Available for USA and Canada purchases only
  • Order number required for processing
  • Return shipping charges at customer’s expense

Condition Requirements

  • Simulation Kits:
    • Unopened: Full refund (excluding shipping)
    • Minimally used: Partial refund considered
    • Extensively used/abused: No refund
  • Anatomical Venipuncture Arm: Full refund for dysfunction
  • Products must be in original packaging

Return Process

  1. Contact customer service with return intention
  2. Include order number and reason for return
  3. Ship to:
    The Apprentice Corporation
    ATTN: Customer Care
    Innovative Integrated Solutions, LLC
    1100 Military Road
    Kenmore, NY 14217
    (+1) 716-877-1000
  4. Refund processed after inspection
  5. Credit card refunds may take up to one week to appear

Warranty and Damage Claims

Coverage

  • Shipping insurance included
  • Damage claims must be reported within 30 days of delivery
  • Manufacturing defects covered under normal use
  • Original purchaser only, non-transferable

Exclusions

  • Misuse or incorrect use
  • Unauthorized repairs/modifications
  • Normal wear and tear
  • Loss or theft
  • Risk transfers to customer upon delivery

Privacy and Cookies

Cookie Usage

  • Technical/functional cookies for website operation
  • Statistics cookies for user experience optimization
  • Marketing/tracking cookies for advertising
  • Social media embedded content cookies

Data Collection

  • Hotjar analytics for user experience monitoring
  • Anonymous IP collection
  • Device and browser information
  • Geographic location (country only)
  • Language preferences

User Rights

  • Access to processed data
  • Object to processing
  • Request data format changes
  • Correction/deletion rights
  • Contact: [email protected]

Copyright and Trademarks

Intellectual Property

  • All content copyright of The Apprentice Corporation
  • Written consent required for reproduction
  • Trademark usage restrictions apply
  • Course material usage limitations:
    • Personal use unrestricted
    • Groups under 8 students allowed
    • Larger groups require licensing

Legal Jurisdiction

Disputes governed by laws in:

  • State of New York, USA
  • Canada
  • Australia
  • UK (Europe)
  • Republic of South Africa (Africa)

Disclaimer

  • No medical advice provided
  • Course completion doesn’t qualify as medical certification
  • No guarantee of skill transfer or school acceptance
  • Medical professional guidance takes precedence
  • Website accuracy not guaranteed
  • Use at own risk

 

Full documents:

https://theapprenticedoctor.com/terms-conditions-and-policies/

https://theapprenticedoctor.com/refund-policy/

https://theapprenticedoctor.com/opt-out-preferences/

https://theapprenticedoctor.com/terms-conditions-privacy-and-copyright/

https://theapprenticedoctor.com/product-warranty/

 

Last updated: January 22, 2025